We accept Cash on Delivery (COD), EasyPaisa, and Bank Transfer.

We charge a flat delivery fee of Rs. 199 for all orders across Pakistan.

Orders are delivered within 3 to 4 working days after confirmation.

You can track your order using the “Track Your Order” page on our website. Just enter your order number and phone number to view the latest status.

If you receive a damaged item or something is missing, please contact us within 7 days of receiving your order. Share your invoice and photos of the item so we can resolve the issue quickly.

Yes, exchanges are allowed within 7 days.

If the product is damaged or incorrect, we will cover the shipping charges.

If it’s a change of mind or size, you’ll be responsible for return shipping.

If your return request is not approved, we’ll inform you of the reason. Your product will then be sent back to your provided address.

Refunds are processed within 48 hours once your request is approved. You can choose to receive the amount in your bank account or as store credit.

Yes, all items on Highfy.pk are 100% original. We only stock authentic products from trusted suppliers and official beauty brands.

No problem! Just click the “Contact Us” button and reach out we’re here to help!