Frequently Asked Questions
Highfy is Pakistan’s largest beauty destination. Recently awarded as Best Marketplace of the country 2025 & Brand of the Year 2024, we offer 200+ makeup, skincare, haircare, and personal care brands at the best price in Pakistan. All products are sourced from the brand themselves or authorised distributors guaranteeing 100% authenticity.
Browse and select your desired product. Click Add to Cart. Proceed to Checkout. Enter your shipping details. Confirm your order. You will receive an order confirmation via email after placing your order.
The estimated delivery timeline is 2-4 business days. Delivery times may vary during sales or public holidays.
Flat shipping rate of Rs. 199 across Pakistan.
You can request a return or exchange if the item is damaged, broken, leaked, incorrect, or missing. Contact us within 24 hours of delivery with photos of the product, packaging, and invoice. The product must be unused, sealed, and in original packaging. After approval, we will issue a store voucher or refund.
Yes! We only deal in authentic products sourced directly from the brands. You can also check our Authenticity Letters page on the website, where all brands' authorization letters are available for your verification.
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